“Special Orders” gets a new direction

We will be open this week from Thursday to Saturday, June 18 to 20th, from 11 a.m. to 4 p.m..

As we continue to move towards a fuller week, we are trimming back the need to request a Special Order to only requests for the larger bread orders.

We are now open to regular walk-in purchasing so we are preparing a wider range of pastries and other treats on a daily basis. This removes the need to pre-order cupcakes or lemon bars, etc. and reduces the advance work required to prep all these requests. It also greatly expands available treats for you when you do come in.

That leaves us with only bread pre-orders to attend to and specifically, larger bread orders that would clear out the normal number of loaves rather quickly.

To that end, we will continue to use the Special Orders set up but limit this simply to those who require larger quantities of bread. Anyone who wished to grab a loaf or two of any of the regular loaves can pop in during the weekdays and pick up what they’d like that day.

Those who require quantities of 3+ loaves can pre-order to make sure we have their loaves on hand when they come in for pick-up on Saturday. Then it’s a simple matter of telling the cashier that you have a bread order waiting and, unless you happen to also want to grab a Nanaimo Bar, Fudge Brownie or other pastry, you can be in and out quickly and enjoy the remainder of your day.

PAYMENT:
For the foreseeable future, we will continue to accept debit or credit card payments, including Tap option. Aside from actual cards, we also accept Apple Pay and other electronic payment methods, including pre-payment by INTERAC e-Transfer for larger orders; contact SpecialOrders@HearthstoneBakery.ca and ask for details.
We do not take cash payments.

As has been the case previously, Sourdough bread should be ordered by
5 PM Wednesdays so that we can have the correct amount of starter going in time for Saturday’s bake.
All other bread (7-grain, Peasant White, Cheese or Cheese/Jalapeno, etc.) can be ordered up to 5 PM on Thursday.
Please be sure to check this page for an up-to-date list of what loaves are available for pick-up on that Saturday.

Pickups can then be at any time you wish on Saturday between 11 am and 4 pm. as there are no time slots required.

Again, this is for larger orders of 3+ loaves that would otherwise use up the “normal” amount of loaves we would bake for typical walk-in customers.

For Sat June 20th, the loaves available for large orders are:
• Hearthstone Sourdough
• 7-Grain whole grain
• Peasant White
• Cheddar
• Cheddar with Jalapeño

Are there loaves you’d like us to add to this pre-order list? Let us know when you come in! If enough interest is indicated, we may well add it.

To Pre-Order:

Email to SpecialOrders@HearthstoneBakery.ca 
(please don’t order through Facebook, it won’t be seen)
Subject line: “PickUp [date here]”
<< Note format is “PickUp” + Date. This is important.

(Copy, paste and edit the following into the email so you are sure to have all the info needed)
Name:
Phone Number:
Date for pickup: Saturday, [month, day]

Bread requested:
2 loaves of A bread
2 loaves of B bread

Bread Club member? Y/N

That’s it!
Get this is to us by Wednesday at 5 p.m. if the order includes Sourdough; if it does not, then by Thursday at 5 p.m.. Your order will be made especially for you, set aside and be ready for pickup on Saturday during shop open hours, whenever it suits you.

Finally (for now!)
We’d like to thank everyone who has been supporting us (and getting tasty items) over the last couple of months, you’ve shown us that you like what we make and your support has been invaluable. You’ve made us even more proud of the items we produce and glad to be part of this community.

So again, thank you!!